Privacy Policy – LightLeader (Solar Business)
LightLeader Pvt Ltd (“we”, “our”, “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how LightLeader collects, uses, discloses, and safeguards your information when you visit our website or interact with our solar energy products and services. By accessing or using our website, you agree to the terms described in this Privacy Policy.
LightLeader provides solar energy solutions including rooftop solar systems, solar water heating systems, and related renewable energy services for residential, commercial, and industrial customers.
1. Information We Collect
LightLeader collects personal information only when you voluntarily provide it through our website, email, phone, or in-person interactions. This may happen when you submit an inquiry, request a quotation, book a site visit, download brochures, register for events, or contact us for support.
The information we may collect includes:
- Name, phone number, and email address
- Residential or business address
- Company name (if applicable)
- Site location and rooftop details
- Electricity bill information for solar feasibility assessment
- Photographs of rooftops or installation sites
- Any other information you choose to provide
We may also collect non-personal information such as IP address, browser type, pages visited, and time spent on the website. This data is used only for analytical and performance improvement purposes and is not linked to your personal identity.
2. Use of Your Information
The personal information you provide is used only for legitimate business and service-related purposes. LightLeader uses your information to respond to inquiries, prepare solar project proposals, conduct site inspections, design solar systems, and deliver installation and maintenance services.
We may also use your information to communicate service updates, schedule appointments, conduct customer satisfaction surveys, and inform you about new products, offers, or solar awareness programs. You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option provided in our emails.
3. Site Visits and Property Data
For solar project evaluation and execution, LightLeader may collect site-related information such as rooftop photographs, property location details, system design layouts, and shading analysis data. This information is used strictly for technical assessment, engineering design, and project implementation.
Such data is handled with confidentiality and is not shared except with authorized installation partners or regulatory bodies when required for project completion.
4. Sharing of Information
LightLeader does not sell, rent, or trade your personal information to any third party. Your information may be shared only when necessary to deliver our services or comply with legal requirements. This includes sharing information with government agencies and utility providers for subsidy processing and net metering approvals, installation and service partners for project execution, and legal authorities if required by law.
All third parties receiving your information are required to maintain confidentiality and use the data only for the intended purpose.
5. Financial Information
LightLeader does not collect, store, or process any payment or financial information through its website. All financial transactions related to our solar products and services are handled offline or through authorized financial institutions and service partners. Any financial information shared outside the website is governed by the respective third party’s privacy policies.
6. Use of Installation Photographs
Photographs taken during site inspections or solar installations may be used for internal documentation, quality control, training, and service improvement purposes. Such photographs may also be used for marketing or promotional activities only with prior customer consent.
7. Marketing and Promotional Activities
LightLeader may collect personal information through marketing activities such as trade shows, exhibitions, seminars, webinars, solar awareness campaigns, and online registrations for brochures or videos. Participation in such activities is voluntary. LightLeader will not share this information with third parties for commercial resale or marketing without your consent, except as required by law.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website performance. Cookies help us understand visitor behavior and optimize our website content. You may disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.
9. Third-Party Websites and Social Media
LightLeader’s website may contain links to third-party websites and social media platforms such as Facebook, LinkedIn, and YouTube. LightLeader is not responsible for the privacy practices or content of these external websites. Users are encouraged to review the privacy policies of those websites separately before providing any personal information.
10. Data Retention
LightLeader retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulatory obligations.
11. Data Security
LightLeader implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. These measures are reviewed and updated regularly in line with evolving technology and security standards.
12. Legal Compliance
LightLeader may disclose personal information if required by law, regulation, or legal process, including for government subsidy programs, utility approvals, or regulatory audits.
13. Children’s Privacy
LightLeader’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
LightLeader reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
15. Contact Information
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
LightLeader
Address: Conceptia Konnect, #22, 100 Feet Ring Road, 6th Block, 3rd Phase, Banashankari 3rd Stage, Bangalore, 560085, India
Email: info@lightleader.in
Phone: 6360 290 580
Kind Attn: Customer Support / Data Protection Officer
